21+

Responsible Gaming at TH88

TH88 believes that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to enjoy our platform responsibly — and to recognize when it's time to step back.

21+
Minimum age to play on TH88
24/7
Responsible gaming support available
5+
Player protection tools built into TH88
₱0
Cost to activate any self-protection tool

Our Responsible Gaming Principles

At TH88, responsible gaming isn't just a checkbox — it's built into everything we do. Here are the six pillars that guide how we protect our players across the Philippines, from Manila to Cebu to Davao.

Strict 21+ Age Policy

TH88 strictly enforces the 21+ age requirement in line with Philippine gaming regulations. All new accounts undergo age verification during the KYC process. We do not allow minors to register, deposit, or play — no exceptions.

Deposit Limits

Set daily, weekly, or monthly deposit limits on your TH88 account to keep your spending within a budget you're comfortable with. Once set, limits take effect immediately and can only be reduced — not increased — without a cooling-off period.

Session Time Reminders

It's easy to lose track of time when you're in the middle of a game. TH88's session time reminders send you a notification after a set period of play, so you can take a break, stretch, and decide whether to continue with a clear head.

Cooling-Off Periods

If you feel like you need a short break from TH88, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account will be temporarily suspended and you will not be able to log in or place bets.

Self-Exclusion

For players who need a longer break, TH88 offers self-exclusion for periods of 6 months, 1 year, or permanently. Once self-exclusion is activated, your account is closed and you will not be able to create a new account during the exclusion period.

24/7 Support

Our dedicated responsible gaming support team is available around the clock. Whether you're in Quezon City, Makati, or anywhere in the Philippines, you can reach us anytime at [email protected] to activate any protective measure immediately.

Recognizing Problem Gambling

Gambling is meant to be a form of entertainment — not a way to make money or escape problems. It's important to know the warning signs of problem gambling so you can take action early. Ask yourself honestly:

Warning Signs to Watch Out For

  • Do you spend more money on gambling than you originally planned?
  • Do you find yourself chasing losses — betting more to try to win back what you've lost?
  • Has gambling started to affect your relationships with family or friends?
  • Do you feel restless, irritable, or anxious when you try to cut back on gambling?
  • Have you borrowed money or sold belongings to fund your gambling?
  • Do you lie to people close to you about how much time or money you spend gambling?
  • Do you gamble to escape stress, anxiety, depression, or other personal problems?
  • Have you tried to stop gambling but found it difficult or impossible?

If you answered "yes" to two or more of these questions, it may be time to seek help. You are not alone — problem gambling is a recognized condition, and support is available. Contact TH88 support or reach out to a professional counseling service.

Gambling Is Entertainment

Always treat gambling as a form of entertainment, like going to the movies or dining out. Set a budget before you play and stick to it — only gamble with money you can afford to lose without affecting your daily needs.

Never Chase Losses

One of the most dangerous habits in gambling is chasing losses. If you've hit your budget for the day, stop playing. No bet is guaranteed to win, and trying to recover losses by betting more almost always makes things worse.

Take Regular Breaks

Schedule regular breaks during your gaming sessions. Step away from the screen, have a meal, spend time with family, or do something you enjoy outside of gaming. A clear mind makes for better decisions at the table.

TH88 Player Protection Tools

All TH88 responsible gaming tools are free to use and can be activated instantly through your account settings or by contacting our support team. Here's a detailed look at what's available to you.

Deposit Limits

Set a maximum amount you can deposit into your TH88 account per day, week, or month. This is one of the most effective tools for keeping your gambling spend under control. You can lower your limit at any time with immediate effect. Increasing your limit requires a 7-day waiting period to give you time to reconsider.

Loss Limits

Set a maximum amount you are willing to lose in a given period. Once you reach your loss limit, TH88 will automatically prevent you from placing further bets until the limit period resets. This tool helps you stay in control even during a losing streak.

Session Time Limits

Set a maximum session duration after which TH88 will automatically log you out. You can also enable session time reminders that notify you every 30, 60, or 90 minutes during play, so you always know how long you've been on the platform.

Cooling-Off & Self-Exclusion

Take a short break with a cooling-off period (24 hours to 30 days) or a longer break with self-exclusion (6 months, 1 year, or permanent). During any exclusion period, your account is fully suspended and TH88 will not send you any promotional communications.

How to Activate These Tools

You can activate any responsible gaming tool through one of the following methods:

  1. Log in to your TH88 account and navigate to Account Settings → Responsible Gaming.
  2. Contact TH88 customer support at [email protected] and request activation of any tool.
  3. Use the live chat feature on the TH88 platform — our support team is available 24/7.

All tools are activated free of charge and take effect immediately upon request.

Regulatory Framework & Support Resources

TH88 operates within the Philippine regulatory framework and supports the responsible gaming initiatives promoted by PAGCOR (Philippine Amusement and Gaming Corporation). We encourage all players who need additional support to reach out to professional resources.

PAGCOR Responsible Gaming

PAGCOR, the Philippine Amusement and Gaming Corporation, is the primary regulatory body overseeing gaming operations in the Philippines. PAGCOR has established responsible gaming guidelines that all licensed operators are required to follow. TH88 aligns its responsible gaming program with PAGCOR's standards to ensure the highest level of player protection for Filipino players.

If you have concerns about your gambling behavior, PAGCOR's responsible gaming program provides resources and guidance for players across the Philippines, including those in Metro Manila, Cebu, Davao, and other regions.

Getting Help in the Philippines

If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. The following types of support are available:

  • Mental health professionals and counselors specializing in behavioral addiction
  • PAGCOR's responsible gaming helpline and support services
  • Hospital-based addiction treatment programs in Metro Manila and major cities
  • Community-based support groups for problem gamblers and their families

TH88 customer support can also help connect you with appropriate resources. Contact us at [email protected].

Protecting Minors — Strictly 21+ Only

TH88 takes the protection of minors extremely seriously. In the Philippines, the minimum legal age for casino-style gambling is 21 years old. TH88 enforces this requirement through:

  • Mandatory age verification during account registration — all players must submit a valid government-issued ID.
  • KYC (Know Your Customer) checks that verify date of birth before any deposit or withdrawal is processed.
  • Immediate account suspension if a player is found to be under 21 years of age, with all funds returned to the payment source.
  • Parental control guidance — we encourage parents and guardians to use device-level parental control software to prevent minors from accessing online gambling platforms.

If you suspect that a minor has registered on TH88, please contact us immediately at [email protected] so we can investigate and take action without delay.

Quick Self-Assessment

Take a moment to honestly reflect on your gaming habits. This short self-assessment is not a clinical diagnosis — it's simply a tool to help you check in with yourself. If several of these apply to you, consider reaching out to TH88 support or a professional counselor.

Do you gamble with money meant for rent, food, or bills?

If yes, this is a serious warning sign. Set a strict deposit limit on TH88 immediately and consider speaking to a financial counselor.

Do you feel the need to bet larger amounts to get the same excitement?

This is known as tolerance — a common sign of developing problem gambling. Consider activating a loss limit on your TH88 account.

Have you missed work, school, or family events because of gambling?

When gambling starts affecting your responsibilities and relationships, it's time to take a break. Activate a cooling-off period through TH88 support.

Do you feel anxious, depressed, or irritable when you're not gambling?

Emotional dependence on gambling is a key indicator of problem gambling. Please reach out to a mental health professional or contact TH88 support.

Remember: Gambling should always be a fun, voluntary activity — not something you feel compelled to do. TH88 is here to support you every step of the way. If you ever feel that gambling is no longer fun, please use our self-exclusion tools or contact our support team at [email protected]. There is no shame in asking for help.

Play Smart. Play Safe. Play at TH88.

TH88 is committed to being the most responsible online casino in the Philippines. Enjoy our full range of games — slots, live casino, bingo, sabong, and more — knowing that your safety always comes first.

TH88 is strictly for adults aged 21 and above. Please gamble responsibly.